Join our team!


Our company is built on people who have the opportunity to participate in the rapidly progressing area of Technology, its exciting changes and global developments.

We focus on the education of young people who crave to work, visualise and strive for professional development, aiming to create new executives for our company.

Our Personnel’s development, the improvement of our employees’ skills, the upgrade of their knowledge and their continuous training, are the main concerns of our company.

We are deeply committed to our staff and our main provision is to maintain a decent, friendly and pleasant environment for our people.

If you want be a part of a dynamic, modern and competitive company, please send your CV at hr@routee.net.

By submitting your CV, you consent to and grant AMD Telecom permission to process your personal data. AMD Telecom has no right and does not share this data with third parties. Your personal info is only available to Human Resources personnel that are qualified to evaluate your submissions. The privacy of all CVs is ensured in accordance to GDPR. In case you wish for your CV to be deleted from our database or for any other problems regarding your personal data please contact Human Resources immediately at hr@routee.net

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Who we are:

www.routee.net

www.amdtelecom.net

 

AMD Telecom, the global SMS & Voice connectivity provider launched the new brand Routee, a Web & API cloud communication solution, aiming to expand and simplify communication capabilities between people, applications, corporations and machines. The means to achieve such goals are through its provided products; Text (SMS) & Voice Messaging, Text to Speech, Email Messaging, Two Factor Authentication, Number Lookup, Number Validation and various plugins.

Our global clients are revolutionaries, pioneers & some all-stars blue-chip companies, financial institutions, fashion icon stores & international retail chains.

Due to continued growth of our company, we are looking to recruit Customer/Technical Support Representative which will be located in our offices in Blagoevgrad (Old mall – Center of Blagoevgrad):

 

Job Summary:

As Customer/Technical Support Representative you will be an active part of our team that answers and resolves Customer’s tickets providing first level support and helping customers resolve technical problems and respond to customer’s requests in a timely manner (mostly via e-mail).

 

Required Qualifications:

  • Very good verbal and written communication skills in English Language
  • High technology-oriented
  • Excellent knowledge of MS Office
  • Ability to multi-task, prioritize, and manage time effectively
  • Attention to detail and accuracy
  • Be able to work in a team environment
  • Must have high level of initiative, assertiveness and self-direction
  • Must have strong personal commitment to quality and customer service
  • Ability to perform with minimal supervision (as your skills and knowledge increase)
  • Strong desire and aptitude to learn quickly and develop new skills
  • Must have analytical skills and a creative problem-solving approach
  • Willing and able to work different shifts to provide 24x7x365 support coverage

 

Preferred Qualifications:

  • A background in computer science, information technology, or a related field will be a strong plus
  • Experience in a relevant position  will be a strong asset
  • Familiarity with CRM systems and practices
  • Knowledge of software computer applications and equipment;

 

Benefits

  • Monthly salary upon qualifications,
  • Friendly and challenging working environment,
  • Constant Extensive Training
  • Opportunities for further growth and development.

 

Notice:

  • All applications are considered as strictly confidential. After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
  • Interviews will take place in Blagoevgrad. All candidates will be notified one week prior.
  • The short list of the candidates will participate in Assessment center selection tests.
  • Please send curriculum vitae in English to: hr@amdtelecom.net
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