Call Masquerading is a service apps are starting to use more and more to provide anonymity for them and their clients when it is required. Taxi apps use it all the time to hide the caller’s and/or the recipient’s true number. Use Routee’s Conversation API to implement Call Masquerading functionality in your application today.
There are two different ways to implement Routee Call Masquerading. One-way Call Masquerading is when your clients call a dedicated number to contact you or another user of your app but their number is always hidden from other parties. Two-way Call Masquerading is when both parties’ numbers are hidden and a preselected string or a Virtual Number appears as Caller ID for any calls that originate from your app. We can tailor this service to your application’s needs.
Why is it important to Mask someone’s number? Well, for one, your customers will feel safer as their personal info and identity is hidden and that makes them trust you more and calling you without second thoughts. On the other hand, you might want to protect your data or a second user's data the same way and that’s where Two-Way Call Masquerading comes in handy. Now transactions can happen with security and trust.
Call Masquerading encourages and prevents calls and transactions from happening outside your app and thus costing you money. That happens because if your app has a buyer-seller relationship between users, the buyer can’t contact the buyer unless they want to buy, in which case the number provided by us appears which then calls the real number of the seller. The possibilities are endless. Contact us to find a use case for your app.
Need a number to receive calls from your clients and prospects worldwide? With Routee’s Tollfree Numbers you can do just that. Worried your clients won’t call to avoid the charges? Don’t worry, our Tollfree Numbers receive international calls free of charge so your customers won’t pay a thing.
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