Click-to-Call
Services
Let people get in touch with your business through a simple button click.
Allow customers to reach you easily with a Click-to-Call website widget.
Connect with your customers when they want to be reached.
Using Click-to-Call across your business is the perfect way to build your brand
loyalty and make meaningful personal connections with each customer.
What is
Click-to-Call ?
Click-to-Call, also known as click-to-dial or click-for-talk is a type of a digital communication service that allows a person to connect with a business for free, in real-time. By clicking a website button and without the need to actually dial a number, a visitor receives a call from a business agent to ask about a product or service and take the conversation further.
With Routee’s Click-to-Call solution, businesses can instantly integrate a powerful API to implement a click-to-call service for their customer-facing teams. In simpler terms, it allows a customer to receive a call from any business by just entering their number on the company website/app.
Advantages of Click-to-call service
Click-to-Call saves you time
Click-to-Call enables agents to reach customers instantly without the need for manually dialing individual numbers each time.
Customer segmentation
Click-to-Call seamless integration with your CRM enables your customer agents to segment individual customers based on their requests, before proceeding to an interaction.
Enhanced customer experiences
The ease of use of a click-to-call button elevates the user experience and improves significantly how your customers perceive your brand.
Higher Engagement Rates
The seamless experience that click-to-call buttons provide, increase the engagement rates on your website due to the discreet and non-invasive service they provide.
No more missed calls
Streamlined communications allow your company to manage all calls efficiently, assigning the right number of agents to the queries that drive your traffic.
Service Highlights
Global coverage
Don’t worry about the service provider of your existing and future customers. Our extended global coverage includes every mobile and landline operator you might need.
Call logs
Call history and call data are recorded and can be extracted for evaluation. Give your business the insight it needs to further enhance its services.
Activation scheduling
You can schedule the time and the day that your users can access the service. Your business has the complete control of its customer communications.
Universal
The services from Routee are entirely universal. No matter your business’s service provider, or the networks your customers use, Click-to-Call just works.
IP filtering
You can choose any IPs that you believe should be blocked. You also have the option to restrict access to Click-to-Call at certain times of the day.
Customization
Click-to-Call doesn’t stop at your apps or website. We can fully customize your service to include print media, using QR codes.
It's easy to get started!
AMD Telecom
Powered by one of the world leaders in connected technology, Routee uses AMD Telecom to ensure your business has robust, reliable and scalable automated marketing services you can trust and count on day-after-day.