Harness the power of voice communications with Routee’s Two-Way Voice. Make each contact personal with scalable voice messages, which connect your business to each customer. Voice is now a vital communications channel your customers expect.
More personal than email. Collect individual responses that can be mined for insights.
Of the respondents in the US stated that companies usually make it easy for them to contact customer service via phone.
Of customers will manage their relationship with an enterprise without interacting with a human.
Of business customer interactions by 2020 will use some form of intelligent automation services.
Dispatch personalized voice calls based on individual customer information. Show each of your customers how important they are to your business.
Do you have hundreds or millions of customers? We generate your calls with accuracy. Let your customers “talk" to you and identify their requests through keywords.
Conduct tests to see which voice call engages with your customers. This information is vital to help you improve your use of voice services.
Real-time campaign reports
Detailed analytics about your Two-Way Voice campaigns are available. Measure your results and the impact your messages have on your customers.
When your Two-Way Voice service can’t be used, Routee can develop robust and seamless fallback options for mobile and landline.
Generate your calls using your customers’ language. Using their native language is a great way to build brand loyalty.
Routee’s Two Way-Voice allows people to call a tollfree number and check-in by only giving their personal, contact, airport and flight information. The system will automatically check the provided information.
Your customers can now call a toll-free number and inform the system about the days they are interested in staying in your hotel and the number of persons arriving. A virtual assistant will tell them about the availability of those days and the cost.
Finding a new house can be hard. Speed up the process with Routee’s Two-Way Voice. Call the real estate agency and inform them about the house of your dreams. A personal agent will call them as soon as possible to offer the appropriate homes.
Use Routee’s Two-Way Voice at your bank and eliminate crowded stores and frustrating call-centers. Give your customers the opportunity to express their feelings about your services. The system will automatically answer all the queries.
Save human resources
Virtual assistants and bots enable your brand to release its potential by saving valuable human resources.
Two Way Voice is a great way to expand the services your business offers. Stand out from the crowd by embracing this new technology today.
Designed to be fast and easy to set up and implement, Routee’s Two Way Voice uses efficient APIs your business can easily integrate into its services.
As voice control has continued to grow in popularity, using Two Way Voice is a great way to join this trend and offer practical services to your customers.
Talk their language
Using Two Way Voice in the native language of your customers is a compelling way to connect with them and deliver world-class services.
Powered by one of the world leaders in connected technology, Routee uses AMD Telecom to ensure your business has robust, reliable and scalable automated marketing services you can trust and count on day-after-day.