Break through to a global audience with Viber business messaging

Viber makes it easy for people to search and find the brands that they want to interact with. Will you be there when your customers look for you? Send multimedia content, engaging ads and much more, through our easy-to-use platform.

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of messages are read within three minutes.


of consumers like to message business with their queries.


of customers prefer to text rather than call a business.

Adding Viber as a communication channel is the right choice to connect, engage and transact with your audience, using highly personalized and interactive content.

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Service Highlights

Integrated analytics

Integrated analytics

Detailed real-time reports on Transactional or Promotional message type delivery and read status, recipient location and conversion rate data.

Failover available

Failover services

Routee can set-up intelligent failover solutions in case your messages are not read. Never miss an opportunity to connect with your audience.

Active engaged audience

Active engagement

As Viber has grown in popularity, its audience has become diverse and highly engaged across this messaging platform.

Massive scalability

Massive scalability

Do you have hundreds or even millions of customers? Routee can dispatch your messages accurately and securely to take full advantage of Viber.

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Import data to CRM

Import data to CRM

Your customers’ data collected via Viber can easily be imported into all the leading CRM systems. Leverage this messaging information across your business.

Rich multimedia content

Rich multimedia

Create engaging and attractive campaigns. Send and receive rich messages that include text, images, buttons, emoticons, stickers, video and voice content.

1 to 1 marketing

One-to-one marketing

Native brand solutions coupled with rich content messages enable reliable and secure personal brand-to-consumer connections.

Easy platform setup

Easy platform setup

Don’t worry about the technical side of things. Create and send campaigns in under 5 minutes with our easy yet powerful Viber tools.

Are you a developer?

Do you want to see our API docs?

Learn more →

Use Cases



Inform your customers about new products or services, offers and discounts. Increase sales and reduce cart abandonment with Viber messaging.



Send rich content messages that showcase your latest destinations. Speak directly to your customers with a channel that is both highly engaging and effective.

Real Estate

Real Estate

Make life easier for clients interested in any given property by updating them about discounts and offers based on their preferences.



Inform your clients about new services that improve the customer experience – all with fast and secure Viber Messaging services from Routee.

It's easy to get started!

Gain with Routee

One-way messaging

Deliver direct Viber messages to your customers without offering the option to reply.

Two-way messaging with Routee

Two-way messaging

Start conversations with your customers or have them initiate a conversation with you, all through the Viber platform.

Useful insight for all

You can easily use the service with apps on all the leading operating systems. Interact with your audience when they want you to contact them, with media-rich messages they will want to read.

Use Viber for everything

Routee’s Viber Messages can function as transactional, or promotional communications, and support text, images, buttons, and links all within the same message.

Segment customer base

Send segmented campaigns based on your customer preferences. Viber Messaging is highly targeted and personalized, including the recipient’s name, to maximize communication ROI and conversion rates.

Brand and performance

Higher conversion rates and brand loyalty can be achieved when well-crafted Viber messages are sent to segmented customer groups. Put the right offers in front of the right people, every time.

Cost effective channel

Viber messaging is charged per delivered message, with no hidden costs or additional fees. Pay only for the messages that reach their audiences and nothing more.

Maximum security by default

Routee’s Viber Messaging servers are provided via a private cloud. As our servers are fully secured with a firewall, your business can be confident that each message will be sent securely to each recipient.

Routee differences

Quicker response, faster resolution

Quicker response,
faster resolution

Connection anywhere, anytime

Connection anywhere,

Limitless segmentation


24/7 Support


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AMD Telecom

Powered by one of the world leaders in connected technology, Routee uses AMD Telecom to ensure your business has robust, reliable and scalable automated marketing services you can trust and count on day-after-day.