Create engaging SMS Surveys in no time

If you need to survey your customers or commercial partners, SMS can be a great way to quickly get the insights you need. With Routee, you can quickly set-up your surveys and expect up to 50% response rate.


of consumers

said they would

respond to SMS surveys.

4 times

better click-through rates when you use targeted SMS Surveys.

90 seconds

is the average response rate for real-time feedback.

Routee SMS Provider delivers the tools you need to quickly set up targeted SMS Surveys that can achieve a high response rate of up to 50%.

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SMS Survey Service Highlights


Give customers an easy and effective way to opt-in or opt-out of your text messages. This enhances their customer experience.


Instant feedback

Detailed analytics about your SMS surveys. Measure your results and impact on your customers instantly. Create improved segmented campaigns.

Instant feedback

Fast set up

Effortless survey set-up with our easy-to-use interface. Create your most engaging survey in less than 5 minutes.

Fast set up

High response rate

SMS surveys are highly responsive. Customers tend to respond to SMS surveys in minutes.

Up to 50% response rate

Are you a developer?

Do you want to see our SMS API docs?

Learn more →

SMS Survey Use Cases


EntertainmentGather feedback and ideas from attendees before and after an event. Keeping your guests happy is key to running a successful business. With SMS Survey you can find out how your guests really feel with very little effort.

Marketing AgenciesMarketing agencies

Using SMS Surveys, you can conduct market research in a quick and affordable way. Perfect for launching new products or services, exploring new markets, getting to know new and potential  customers.


Compared to traditional channels, SMS Surveys are a much more cost-effective and a less time-consuming way to update your database. Customer data is a huge asset, but only when your database is up-to-date.

It's easy to get started!

Gain with Routee

Increase customer engagement

Increase customer engagement

You can enhance the way you interact with your users. Personalized text messages can be tailored to meet respondents needs, based on their user history.

Target the right customers

Customize your SMS surveys with unlimited targeting variables from geolocation to customer segments and site behavior to drive conversions.

New insights with predictive intelligence

Powerful statistical analysis including built-in features, personalizes the survey design. This, in turn, boosts response rates to deliver high quality data.


Your users can choose to answer your survey when and where it is convenient for them. Catch them on the train to work or during their lunch hour.

Routee predictive intelligence
Data collection

Easy to carry out

Simply send a link directly to your target audience’s phone to complete the survey. Data collection is then fast and easy using Routee’s advanced tools.

Quick analysis

Mobile survey data is collected in real time. The results can then be analyzed instantly. Boost your ROI with meaningful information.

Routee differences


report of SMS


Simple SMS API based & platform integration

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Powered by one of the world leaders in connected technology, Routee uses AMD Telecom to ensure your business has robust, reliable and scalable automated marketing services you can trust and count on day-after-day.