Protect your customers’ identity with Call Masking

Κeep your customers’ phone numbers private. Mask outbound call numbers to ensure high levels of security and privacy are maintained. Routee’s Call Masking service is the perfect addition to your business communications.


Of people don’t feel comfortable sharing
their numbers with business service providers.


Of people said their confidence in a company
increases if the business adopts phone number masking solutions.


Of customers will only contact a company if their number is safe and secure.

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Service Highlights

Leverage proven best practices

Leverage proven best practices

Create the on-demand experience that users have grown to expect from your company.

Customer privacy

Customer privacy

Make calls without compromising the security and privacy of your customers.

Voice and SMS on the same number

Voice and SMS on the same number

With Routee, voice and texting are enabled for the same phone number.

Use phone numbers efficiently

Use phone numbers efficiently

Now you can use the same phone number for all your business interactions.

Call tracking

Call tracking

Keep a check on the calls from your clients and analyze the call volume of each of them.

Analytical reports

Analytical reports

Get reports of the calls your business makes to create strategic planning your company can use to develop its use of voice marketing.

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Use Cases

Taxi services

Taxi Services

Call Masking makes the process of calling a taxi safe and secure. Customers can call the taxi driver without sharing their contact details. This generates trust in your business as a company that cares about the privacy and personal security of its customers.



As e-commerce has grown and the fast-food industry has embraced apps for ordering, keeping a customer’s phone number safe and secure is now vital. With Call Masking, the company can call a customer without their correct number ever being revealed.



Customers are often asked for their phone numbers when using applications or services. They can be reluctant to give this highly personal information. Call Masking enables them to take advantage of your business's services, yet keep their own phone number safe, secure and secret.

It's easy to get started!

Gain with Routee

Number privacy

When your company does have to share a number, masking can be used to ensure privacy is always maintained.

Disposable numbers

Create a temporary disposable phone number to send and receive calls without revealing your real number.

Enhance customer loyalty

Build trust and loyalty among your customers using Call Masking. This enhances brand loyalty, which can deliver regular sales over long periods of time.

Off-platform transactions

Prevent buyers and sellers from engaging in private communications by keeping your business transactions secure within your business’s platform.

Operate at scale

Using call and number masking is the perfect way to ensure your company has strong call security as it enters new markets.

Routee differences

Mobile operators


in 12 countries

A solution
for every obstacle

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AMD Telecom

Powered by one of the world leaders in connected technology, Routee uses AMD Telecom to ensure your business has robust, reliable and scalable automated marketing services you can trust and count on day-after-day.