Viber Messaging

Reach your audience on Viber with SMS fallback. Engage with potential and existing customers in real-time with 1 or 2 way Viber, rich messages (including images, call-to-action buttons, audio and video files in link form), elevating your brand’s communication.

Viber messaging is offered through API or our intuitive Web Platform.

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Our team is here for any question that may come up, regarding this service or another matter. 

Routee Features

Features

All about this service

Reach up to 100% delivery rate by setting fallback

Set SMS fallback to your Viber messages and reach up to 100% delivery rate. In case a user lacks internet connection, is offline for a certain period of time or isn't a registered user, your message will be sent automatically as an SMS.

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Up to 1000 character messages in any language

Send messages with up to 1000 characters, no matter the language you send them. Communicate your full message at once and inform your audience better.

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Pay only delivered

Viber messaging is charged per delivered message, with no hidden costs and additional fees. Pay only for the messages that reached their audience and nothing more.

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Free incoming messages

Open up an interactive communication channel with your audience in real-time. All incoming messages are delivered instantly to you through our API or our Web platform, from where you can start and track conversations.

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Sender ID in any language

Use your custom sender ID (in any language) so your customers can easily identify the sender of every message. The sender ID can be up to 15 characters, no matter the language.

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Detailed delivery reports

Get delivery reports regarding all your Viber messages. See if they are delivered, seen, not delivered, rejected. For those sent through SMS (fallback) get live delivery reports and see if they are delivered and if not, why.

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Benefits

Benefits

Benefits

6 elements you will really value

Viber Messaging

Instant communication with your audience using the application
that more than 890 million unique users already do,
 so as to communicate.

Viber Messaging

Elevate your brand’s communication through rich messaging as you can include images and call-to-action buttons to your messages.

Viber Messaging

Instant, measurable impact and effectiveness of your messages as you can get detailed reports on who opened them and what kind of action followed.

Viber Messaging

Messages can be either 1 or 2 way without the need of any action or addition. Just send messages and initiate live discussions.

Viber Messaging

You only pay for delivered messages, reducing your communicational and advertising cost.

Viber Messaging

You can reach up to 100% delivery rate with the use of a fallback channel, such as SMS.

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