Use cases
Education
Banks
Education
The problem
Clara, Marketing Director of a University wants to confirm the attendance of a conference and assigns local marketing representatives to contact registered attendees in their area. When the number of people who will participate in the conference is too big, then the process of contacting them will be time-consuming.
Analysis of the problem
The real problem is how will you know for each attendee when it’s the right time to call each of them.
You want to:
Minimize the time of waiting to connect to a marketing representative.
Call them in a time of their convenience.
Routee's Solution
Clara decided to use Routee’s Click-to-Call service in order to offer the students an advanced level of care. She created an email template with an integrated click to call button. By clicking on this button, an attendee could require a call from a representative free of charges.
This way, Clara could confirm attendance to the conference, easy and fast, without the need for contacting the registered attendees one by one.
You need a platform that:
Supports incoming requests for people that want to be called.
Provides solutions that are effective both online and offline.
Routee can
Notify you let you know when your customers prefer to be called.
Provide analytical call and call request reports.
Increase customer satisfaction.